Returns & Exchanges
At LemonSalt, we take pride in the quality of our gourmet pantry staples, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our food products, we can only accept returns on unopened items within 14 days of delivery.
Initiate Your Request
Contact our support team at [email protected] with your order number and photos of the items you wish to return or exchange.
Review and Approval
Our quality assurance team will review your request within 48 hours to ensure the items meet our safety guidelines for return.
Package and Ship
Once approved, securely pack the unopened products in their original packaging and use the prepaid shipping label provided by our team.
Receive Refund or Replacement
After we receive and inspect the returned goods, we will issue a full refund to your original payment method or ship your replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing